That's what it sounds like to me. Maybe she couldn't get the jewelry through the back or something? My seconds do that...the jewelry goes about half through.
I wouldn't just jump to a 10g. Dead stretching's okay for the next size, if they slip in super easily. Maybe try each size to see how they feel? Just don't rush, okay!?
*Elizabeth.
"Love of mine, someday you will die
But I'll be close behind
I'll follow you into the dark"
-DCFC